ICOS2 by IMTF
ICOS 2 is a client onboarding and lifecycle management B2B platform developed for banks.
Team:
- 1 Project Manager
- 1 Business Analyst
- 1 Designer (🙋🏻♀️)
- Development Team
- Rebranding
- Component library
- UI improvements
- UX improvements
Problem
Several applications with different look & feel. It was difficult for the users the navigate between products.
Solution
Consolidate product offerings into a single suite, allowing customers to buy modules individually.
Results
Revenue Growth
Strengthened competitive position
Higher customer satisfaction
Problem
Usability problems based on customer feedback or new feature requests from customers.
Solution
Problem analysis, rapid prototyping and testing.
Results
- Customer retention
Reduced development costs
Improved user feedback
Problem
Outdated look and feel based on material design frontend framework.
Solution
Improve usability by redesigning interfaces with company's own design language.
Results
Increased brand recognition- Strengthened competitive position
- Improved user feedback
Problem
Several applications with different look & feel and different front-end frameworks. This made it challenging to achieve consistency and effective collaboration for the development team.
Solution
Unified component library for all applications.
Results
Improved development speed- Higher developer satisfaction
Higher customer satisfaction