Client Onboarding Platform for banks
Worked as a client consultant to customise a client lifecycle management platform for customer onboarding and KYC processes.
Team:
- PM & BA
- SMEs
- 2 Designers (🙋🏻♀️)
- Development Team
- Requirements
- Prototyping
- Accessibility
Workshops with SMEs to discover requirements. Wireframes to visualise them.
Tools
InterviewsWorkshopsData and Process AnalysisUser storiesBalsamiq
Rapid prototyping with Axure RP to visualise requirements and quickly iterate before handing it over to development team.
Tools
Axure RPJIRA
Problem
The application needs to meet AA accessibility standards
Solution
Accessibility audit of current application and development guidelines for accessibilty
Tools
WCAG 2AccessibilityAxure RP