L o a d i n g

Project:


International Program Administration Application



Project overview

Design thinking approach: rapid prototyping with Axure RP to visualize and capture requirements. Daily review meetings with business stakeholders to discuss progress.

Front-end was built with an Angular JS library already used on another application to keep visual consistency across internal application.



Challenges

  • development restrictions prevented user friendly experience
  • difficult to satisfy complex business requirements coming from stakeholders with existing front-end framework, but not enough time and resources to enhance it
  • changing scope and fundamental requirements during development
  • lack of proper documentation, unmanaged client expectations

Project Reset

  • start a human centered design process, involve more people
  • organize workshops with different stakeholder groups to have a better view of their needs
  • analyse user research data and come up with new solutions
  • User research
  • Personas
  • User task analysis
  • Business Process Flow
  • Requirements captured in user stories
  • Prioritized requirements
  • Wireframing
  • Prototyping with Axure
  • Testing and validation with users

User research and task analysis,
user tasks captured with user stories

User research and task analysis,
user tasks captured with user stories

Requirements visualised with wireframes
Wireframes converted into Axure prototype

Microinteraction with Axure RP

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